THE INFORMATION WE GATHER
We records, stores and analyses the data that is available to us through any of our platforms like website, Facebook page, Twitter handle, Instagram handle, LinkedIn page or any similar platform. Platforms would also include the physical forms/declarations submitted to ADVENTURE CLUB PUNE. This includes the data that the User provides on the website or any other platform managed by us.
The data helps us make sure that we take every measure to make sure that our customers are safe while using any of our services or products.
HOW ADVENTURE CLUB PUNE USES AND PROCESSES CUSTOMER DATA
We are committed to not pass your information unnecessarily. Adventure Club Pune would use your info to make your experience a better one but in case required for safety or arrangement purposes, we might have to forward your contact details to relevant vendors.
During all our events, we click pictures, record videos, and create other intellectual property. Such content may feature you in many cases. Unless specified otherwise by a participant, we shall deem the permission granted for using such creative content created on our events.
We also encourage you to share the pictures or videos that you create on your own. We give due credits before publishing such content on public platforms.
To ensure that our customers are safe – If there arises a need to contact our customers with regard to the safety while using the product purchased, we will contact the User only to let the User know the safety concern and offer the User an option to exchange/ refund or fix the product at no extra cost.
To send marketing and promotional messages and other information that might be of interest to our customers. This is only done with the consent of customers. At any point in time the customer can opt -out from receiving these communications.
To enhance and optimize our business practices and user experience based on the research and analytics done using the customer data.
THIS WEBSITE USES GOOGLE ADWORDS & FACEBOOK REMARKETING TAGS
Using the Ads Settings, the Users can opt out of Google Analytics for Display Advertising and customize Google Display Network ads. The Users can also opt out of Google Analytics using Google Analytics’ currently available opt-outs for the web. Similar options are available from Facebook.
Adventure Club Pune may collect, use or disclose your personal information, either directly or through our agency and booking partners, for the purposes of offering or booking travel services on your behalf, such as your name, age, address, phone number, e-mail address, emergency contact information, passport information, travel medical information (where required), insurance details, nationality, residency, nutrition preferences, trip evaluations, travel and accommodation preferences, comments you provide us, trip destination information, and payment-related information. This personal information enables us provide you with trip information, book flights, accommodations, process payments, and provide similar travel services.
If you book a trip, ADVENTURE CLUB PUNE may rely on local service providers. Please be aware that WE may be required to provide certain personal information to our service providers for the purposes of delivering your experience. Your personal information may also be used for the purposes of:
Enabling us to better understand your needs as a customer and determine eligibility for our products and services;
Informing you about our products and services, or those of our partners that we believe may be of interest to you (provided that we have received valid consent from you, if such consent is required);
Providing ongoing service and support, including resolution of any issues with the services or products you request from ADVENTURE CLUB PUNE;
Ensuring the safety and security of our customers and products;
Carrying out internal accounting and administration of our business;
Complying with laws, regulations, and immigration requirements.
Contests and Newsletters
We may also collect personal information, including contact information such as name, address, and phone number or email address if you elect to enter a contest or sweepstakes with us, subscribe to our newsletter, or request a brochure. We use this personal information for the purposes of administering the contests/sweepstakes or delivering the information you request.
Service Provider Arrangements
In addition to the third party travel suppliers outlined above, Adventure Club Pune may transfer your personal information to third parties who provide services on our behalf. For example, we may use service providers to authorize and process payments, host our customer service operations, serve advertisements on our website, send email or other communications, or run our contests and promotions. Your personal information may be maintained and processed by our service providers
How is your personal information protected?
We have implemented measures designed to help protect personal information in our custody and control. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. Unfortunately, no collection or transmission of information over the Internet or other publicly accessible communications networks can be guaranteed to be 100% secure, and therefore, we cannot ensure or warrant the security of any such information. We have personal information retention processes designed to retain personal information of our customers for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.
Website Policies and Cookies
Our website uses a technology called a “cookie,” which is a small element of data that our website can send to your browser to be stored on your computer so that we can recognize your computer when you return. If you have registered with our website, cookies may provide us and our service providers with information that we will use to personalize our website in accordance with your preferences. Most web browsers allow you to modify your settings to notify you when you receive a cookie or to reject cookies entirely. If you decide not to accept cookies from our website, you may not be able to take advantage of all of its features.
Can I access my information and whom do I contact for more information?
You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may access, update, and/or correct much of your personal information through your account on the our website, or you may request access, updates and corrections of inaccuracies in personal information we have in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.
Adventure Club Pune
Flat No. 15, Preeti Prakash Society
B.T. Kawade Road, Ghorpadi, Pune – 411001.
Mob. : +91 7798414480